Privacy Policy

By accessing or using the Reptileudharibook (“App”), you (“User” or “You”) agree to be bound by this ‘Privacy Policy’ and associated ‘Terms and Conditions’ (“Terms”). If you do not agree to these Terms, do not use the App. This Privacy Policy outlines how Carecone Technologies Private Limited (“Company”, collects, uses, stores, and protects user information through the

Reptileudharibook.

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1. Data Collected

Personal Identification Information

We may collect personal data including:

• Name
• Phone Number
• Email address
• Device ID

Used for login, customer communication, and support.

1.2 Business Information

Users may enter business-related financial data such as:

• Customer names and phone numbers
• Borrowing and repayment records
• Ledger entries and amounts owed
• Notes and payment dates

The Company does not verify or take responsibility for the accuracy of user-entered data.

1.3 Non-Personal Information

This includes:

• Device type and OS
• Network type and usage behavior
• App performance metrics

Collected for app improvement and analytics.

2. Data Use

Collected data is used to:

• Enable features like customer ledgers and reminders
• Sync data across devices (if applicable)
• Provide technical support
• Communicate updates or policy changes

We do not sell or rent your personal data to third parties.

3. Data Sharing

Data may be shared with:

• Third-party service providers (e.g., payment processors, cloud storage)
• Law enforcement or government bodies, when required by law

4. Compliance

The Company complies with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to ensure user privacy. No data is knowingly collected from individuals under the age of 18.

5. Data Security

The Company adopts reasonable security practices including:

• Encrypted data storage (where applicable)
• Access control to user data
• Regular system updates to mitigate risks

However, no digital platform can guarantee 100% security.

6. User Rights

• Users have the right to access the personal data shared with the Company, correct inaccuracies, and withdraw consent where applicable.
• Requests related to data access, correction, or withdrawal can be sent to care@reptileudharibook.com, and the Company will respond within the timelines prescribed under the law.

7. Data Retention

• Data is retained as long as the user account is active.
• Inactive accounts may be deleted after 30 days of subscription expiry, including all associated data.

8. Children’s Privacy

• The App is not intended for users under the age of 18.
• We do not knowingly collect personal data from minors.

9. Data Loss and Liability

• The Company is not liable for data loss due to Force Majeure, technical issues, or user actions.
• Users are advised to back up their records periodically.

10. Cookies and Tracking

• Currently, the App does not use cookies.
• Future versions may include cookies or tracking tools, with prior user consent.

11. Grievance Redressal

Grievance Officer

Name: Manoj Kumar

Email: care@reptileudharibook.com

Address: Unit No. 265, 2nd Floor, Aggarwal City Plaza, Plot No. 17, Mangalam Place, Sector 3, Rohini, New Delhi – 110085

12 . Policy Updates

This Privacy Policy may be updated periodically. Users will be notified of major changes. Continued use of the App after such updates shall constitute acceptance.

13 . User Consent

By downloading, installing, and using the Reptileudharibook, you confirm that you have read, understood, and agreed to this Terms and Conditions and Privacy Policy.